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Frequently Asked Questions
How do I know my size?
Each product includes a size guide with the exact measurements.
If you're still unsure, email us or send us a message on WhatsApp with your measurements, and we'll help you choose. And if it doesn't fit perfectly, you can exchange it within 30 days.
Do you ship internationally?
Yes, we ship internationally. Delivery times and costs vary depending on the destination, and you'll see them at checkout.
How can I track my order?
As soon as your order leaves our warehouse, we'll send you an email with the tracking number and a direct link to the carrier's website.
You can also check it under [My Account > My Orders].
Are returns free?
The customer is responsible for return shipping costs, unless the product is received defective or there has been an error on our part, in which case we will cover those costs in full.
Do you have a brick-and-mortar store?
Yes. You can visit us at Calle Málaga, 26, Benahavís, Málaga. There, you can try on the items and take your purchase home right away.
How can I get in touch with you?
You can email us at pedidos@kloreys.com or contact us via WhatsApp at +34 667 677 348. We'll respond within 24–48 hours.